FAQ - Humane Society International - Europe


Frequently Asked Donations Questions


Thank you for concerning about animals around the globe.
Below you can find answers to our most frequently asked questions.
Please check to see if we’ve responded to your query.

If we haven’t already please contact us at info@hsi-europe.org.

Yes. You can select PayPal as your payment option for any one-time payments.

Often an error message is generated because your credit card information has been incorrectly entered or your credit card has been declined — please try to re-enter your credit card number again. If you still see an error message, please try a different credit card. Or contact us at info@hsi-europe.org

Please select the box labeled “Other Amount” and enter an amount of your choice.

Please email info@hsi-europe.org and we will easily unsubscribe you from our email list — but we are sad to see you go!

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If an error is made the payment of your Direct Debit, by Humane Society International-Europe or your bank, you are entitled to a full and immediate refund of the amount paid from your bank or us. You can cancel a Direct Debit at any time by simply contacting us at info@hsi-europe.org or your bank. Written confirmation may be required. Please also notify us.

Did you change your mind about your donation? You can always withdraw your donation, contact us about it at info@hsi-europe.org